Hundreds
of couriers
nearby
of couriers
nearby
You’ll find one for your order within minutes
From a bouquet
to bags of groceries
to bags of groceries
From a bouquet
to bags
of groceries
to bags
of groceries
Send packages up to 20 kg —
they will be delivered by car
they will be delivered by car











Everything
in one app
Step-by-step
notification
notification
The app will tell you once an order's status
has changed
has changed
Door-to-door
delivery
delivery
The courier will deliver to the correct location and hand the package directly
to the recipient
to the recipient
Order delivery
in the Yandex
Go app
in the Yandex
Go app
Download the app and see how it works
Scan the QR-code
to download the app
to download the app
Frequently
asked
questions
What do I need to place my
first order?
first order?
To order your first delivery, go to the Yandex Go app, select the Delivery tariff, enter the recipient's address and specify all the details.
How much does delivery cost?
By default, all users have a dynamic rate enabled, where the price is calculated for each order individually. The price depends on the weight of the item, distance and traffic.
How do I pay for deliveries?
You can pay by card in the Yandex Go app, or in cash to the courier.
How do I cancel an order?
Tap the Cancel Order button on the order screen in the app. If the courier hasn't arrived yet for pickup, cancellation is free. But, if they have, there will be a cancellation fee.
What if something happens during a delivery?
If there's an issue, please contact our Delivery Support team in the app so we can help.
We will soon
launch
a business account
You can be one of the first to start using it!
Just fill out the form
Just fill out the form