Yango Delivery

Delivery for you

A courier picks up your items in 15 minutes
and delivers them right away

QR code

Point your camera at the QR code
to open the Yandex Go app

We're right
nearby pin icon

We find a courier for your delivery
in just a couple minutes

box-1 icon Like a taxi, but for deliveries

Delivery by car for smaller items, or cargo van for anything big and heavy

Car

up to 20 kg

Cargo van

up to 300 kg

  • Car

    up to 20 kg

  • Cargo van

    up to 300 kg

Everything
in one app

chat iconSupport

Answers to all your questions are just one button away
Support

click iconPlace
orders

Manage orders right in the Yandex Go app. Ordering a courier
is as easy as requesting a ride

pin iconTrack
orders

Both you and the recipient can track the courier's location in real time on the map

chat iconSupport

Answers to all your questions are just one button away
Support

click iconPlace
orders

Manage orders right in the Yandex Go app. Ordering a courier
is as easy as requesting a ride

Notifications
at every stage

The app tells you every time an order's status changes

Delivery
door-to-door

The courier will find the apartment or office and deliver to the recipient directly

like iconTry today

Download the Yandex Go app and see how
it all works

QR code

Point your camera at the QR code
to download

arrow-1 iconFAQ

What do I need to place my first order?
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To order your first delivery, go to the Yandex Go app, select Delivery, enter the recipient's address and select the service class, and specify all the details.
How much does delivery cost?
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By default, all users have a dynamic rate enabled, where the price is calculated for each order individually. The price depends on the weight of the item, distance and traffic.
How do I pay for deliveries?
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You can pay by card in the Yandex Go app, or in cash to the courier.
How do I cancel an order?
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Tap the Cancel Order button on the order screen in the app. Cancellation fee depends on the payment method and cancellation time.

Cash payment

If the courier hasn't arrived yet for pickup, cancellation is free. But if they have, there's a cancellation fee.

Card payment

If the courier just started going your way for pickup, you don't pay for anything. If more than 5 minutes have passed since the order was accepted, you'll be charged a cancellation fee.
What if something happens during a delivery?
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If there's an issue, please contact our support team in the app so we can help.
In which cities can you find Delivery?
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Delivery users can use our service in the following cities: