in just a few minutes
A bike courier can pick up small parcels, and we'll assign
the right truck for big and heavy deliveries
All in one app
You can manage all your orders in the Yandex Go app. Calling a
courier is as easy
as requesting a ride
Track the courier's movement in real time,
and we'll also send
the recipient a link
to the map
Answers to all of your questions about the
service are just a tap away
at each stage
when the order status changes
door to door
and hand your parcel directly to the recipient
and see how it works
still have questions
To order your first delivery, open the Yandex Go app and select "Delivery". Then enter the recipient's address, select the service
plan, and fill out any details.
All users have dynamic pricing enabled by default. This means that the cost of each order is calculated individually. The price
depends on the weight of the parcel, distance, and traffic.
You can pay in cash to the courier or with a linked card in the Yandex Go app.
Tap "Cancel order" on the order screen in the app. If the courier hasn't arrived yet, you don't need to pay anything. If the courier
is already at your place, we'll charge a cancellation fee.
If this happens, please contact the Delivery support team in the app, and we'll help you resolve the issue.